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Sales Specialist

Description:

Clutter is an on-demand, physical storage and moving company based in Los Angeles that is disrupting the $50B/year self-storage and moving industries. We've raised $100M from a number of VCs, including Sequoia Capital, Atomico and GV, formerly Google Ventures. We currently have 750+ employees and tens of thousands of customers in 7 major markets across the US with plans to be in 50+ markets, domestically and internationally, within the next 5 years.

At Clutter, we're fortunate to be providing a consumer value proposition that people love and one that makes economic sense - a true product/market fit that few startups ever find. To deliver on our promise to consumers, team members and investors, we're focused on hiring, training and retaining exceptional individuals. This means that we have a very thorough interview process and maintain high performance expectations, but we'll always be transparent with you and respectful of your time.


The opportunity:

Our Sales Specialists are the voice of our brand and engage leads generated by marketing to educate them on the value of Clutter. Your job is to build rapport with a caller, establish trust, introduce the value of Clutter and close them! We are looking for charming, intelligent, and persistent Sales Specialists with a commitment to win and a bias towards action and customer service. This position will be based out of our West Los Angeles office.


What you get:
  • Flexible Schedules: Our start times vary from 6:00am to 11:00am depending on what works for you
  • $20/hr starting pay + commission: Average on-target-earnings exceeds $60,000
  • Health, vision and dental benefits for you and your family
  • Stock Options: Own a piece of this Google-backed tech start-up!!!
  • Daily catered lunches

  • What you'll do:
  • Manage a warm lead inbound funnel of customers looking for a storage or moving service
  • Onboard new customers on a daily basis via phone, email & text
  • Become the resident expert on the Clutter platform and policies
  • Respond quickly to phone and web inquiries
  • Demonstrate value to new customers while creating urgency to make a reservation
  • Manage a short sales cycle with high volume
  • Exceed reservation rate targets

  • Requirements
  • Bachelor's degree from a university
  • Availability to work on weekends required
  • 2+ years of professional experience
  • Experience in at least one of the following preferred: sales (inside sales, B2B or B2C outside sales), customer relationship management (CRM), account management, customer service, retail or call center
  • Consistent track record of success
  • Passion for technology and respect for the process
  • Self-starter, possesses flexibility to work in a fast-changing environment with flexible shifts and ambiguous situations
  • Vibrant and energetic attitude, willingness to perform and get things done


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